COVID-19 (Coronavirus)

Health and Safety Procedures Regarding COVID-19

Welcome back to Atlanta!

Atlanta Convention & Visitors Bureau (ACVB) is actively monitoring developments surrounding coronavirus as the safety and health of our visitors is our top priority. We are fully engaged with local and state officials to coordinate a safe return to travel. ACVB executives serve on Atlanta Mayor Keisha Lance Bottoms’ advisory council for reopening the city and are also involved in discussions with leaders at the state level. Hospitality partners throughout Atlanta are implementing new and enhanced procedures to safeguard our guests as we welcome you back.

Mask guidelines

A national executive order requires people to wear face masks while using public transportation throughout the United States. This includes airports, airplanes, trains, subways, buses, taxis and rideshare services.

Mayor Bottoms also issued an executive order requiring face coverings in public buildings and outdoor areas within the city of Atlanta where social distancing is not possible. Masks are mandatory at all times inside Hartsfield-Jackson Atlanta International Airport. Private businesses may mandate mask requirements at their discretion.


Air travel

Hartsfield-Jackson Atlanta International Airport (ATL)

Hartsfield-Jackson Atlanta International Airport is working with the Centers for Disease Control and Prevention (CDC), U.S. Customs and Border Protection (CBP), Transportation and Security Administration (TSA), airlines, contractors and concessionaires to help manage and mitigate the spread of the virus. As this is a rapidly evolving public health issue, the CDC will continue to conduct enhanced screenings of passengers exhibiting symptoms. Masks are required at all times inside the airport.

Implemented measures at ATL include:

  • Increased frequency of cleaning of public areas
  • Use of environmentally-friendly cleaning and disinfectant in public areas
  • Additional education and training of employees
  • Signage to provide guidance and education to passengers and employees
  • Messages on digital displays
  • Daily coordination with public health, CDC and other agencies for updates, additional guidance and instructions

Delta Air Lines

Delta Air Lines is transforming expectations for cleanliness across airports and on aircraft to deliver a new standard of clean for customers: Delta CareStandard. The global airline is committing to elevated cleaning measures to keep all surfaces and high-traffic areas clean and disinfected. Masks are required at all times during Delta flights.


MARTA continues to thoroughly clean its facilities, rail stations, buses and trains with a focus on high touch areas such as handrails, elevator buttons and Breeze machines. Masks are required at all times while riding MARTA.

Rideshare, taxi, limousine and bus services

Companies are taking preventive action to combat the spread of COVID-19 and encourage passengers to follow CDC guidelines when riding in vehicles. Face masks are required while using public transportation throughout the United States, and private transportation companies may mandate mask requirements at their discretion.

  • Wear a cloth face covering
  • Limit contact
  • Clean and disinfect surroundings
  • Practice everyday preventive actions

Lyft and Uber have established new safety measures including a requirement that all riders and drivers must wear face masks.


In response to COVID-19, the American Hotel & Lodging Association has introduced the Stay Safe initiative with enhanced industry-wide cleaning standards.

Many hotel brands are taking additional measures to protect against transmission of the virus. Comprehensive details of each company’s health and safety procedures are linked below.

Additionally, individual hotels are updating operational procedures and expanded safety measures.


Whether it’s takeout, delivery, indoor or outdoor dining, restaurants throughout Atlanta offer a variety of options, while providing a safe environment for employees and guests.

Many restaurants are implementing updated operational procedures and expanded safety measures.


Atlanta’s world-class attractions have reopened with new health and safety procedures to protect against the transmission of COVID-19.

ACVB is a supporter of the Georgia Safety Promise, a statewide campaign launched by the Governor’s Office and Georgia Department of Health to encourage businesses and the public to agree to simple measures to keep everyone safe from COVID-19. ACVB is also a supporter of Get Georgia Well, a campaign which encompasses a group of business leaders, community leaders and volunteers looking to stop the spread of COVID-19.

I'm in - Georgia Safety PromiseGet Georgia Well

Additional Resources

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