COVID-19 (Coronavirus)

Health and Safety Procedures Regarding COVID-19

Welcome back to Atlanta!

The safety and health of our visitors is Atlanta Convention & Visitors Bureau’s (ACVB) top priority. We are fully engaged with local and state officials as travel returns. Hospitality partners throughout Atlanta continue to implement procedures to safeguard our guests as we welcome you back.

Mask guidelines

Mayor Keisha Lance Bottoms issued an executive order requiring face coverings while indoors, including private businesses and Hartsfield-Jackson Atlanta International Airport. Masks are mandatory at all times inside the airport.

A national executive order requires people to wear face masks while using public transportation throughout the United States. This includes airports, airplanes, trains, subways, buses, taxis and rideshare services.

Transportation

Air travel

Hartsfield-Jackson Atlanta International Airport (ATL)

Hartsfield-Jackson Atlanta International Airport continues working with the Centers for Disease Control and Prevention (CDC), U.S. Customs and Border Protection (CBP), Transportation and Security Administration (TSA), airlines, contractors and concessionaires to help manage and mitigate the spread of the virus. The CDC will continue to conduct enhanced screenings of passengers exhibiting symptoms. Masks are required at all times inside the airport.

Implemented measures at ATL include:

  • Increased frequency of cleaning of public areas
  • Use of environmentally-friendly cleaning and disinfectant in public areas
  • Additional education and training of employees
  • Signage to provide guidance and education to passengers and employees
  • Messages on digital displays
  • Daily coordination with public health, CDC and other agencies for updates, additional guidance and instructions

Delta Air Lines

Delta Air Lines is transforming expectations for cleanliness across airports and on aircrafts to deliver a new standard of clean for customers: Delta CareStandard. The global airline implemented more than 100 layers of protection to ensure a safer travel experience, including requiring masks at all times during Delta flights and regularly sanitizing high-touch surfaces.

MARTA

MARTA continues to thoroughly clean its facilities, rail stations, buses and trains with a focus on high-touch areas such as handrails, elevator buttons and Breeze machines. Federal mandate requires face masks to be worn at all times while taking MARTA – including while inside stations, buses, trains and streetcars.

Rideshare, taxi, limousine and bus services

Companies are taking preventive action to combat the spread of COVID-19 and encourage passengers to follow CDC guidelines when riding in vehicles. Face masks are required while using public transportation throughout the United States, and private transportation companies may mandate mask requirements at their discretion.

  • Wear a cloth face covering
  • Limit contact
  • Clean and disinfect surroundings
  • Practice everyday preventive actions

Lyft and Uber require all riders and drivers to wear face masks.

Hotels

In response to COVID-19, the American Hotel & Lodging Association introduced the Stay Safe initiative with enhanced industry-wide cleaning standards.

Many hotel brands are taking additional measures to protect against transmission of the virus. Comprehensive details of each company’s health and safety procedures are linked below. Please check directly with individual properties for their most recent protocols and guidelines.

Restaurants

Whether it’s takeout, delivery, indoor or outdoor dining, restaurants throughout Atlanta offer a variety of options, while providing a safe environment for employees and guests.

Many restaurants are implementing updated operational procedures and expanded safety measures. Please check directly with individual businesses for their most recent protocols and guidelines.

Attractions

Atlanta’s world-class attractions have reopened with new health and safety procedures to protect against the transmission of COVID-19. Many have implemented timed ticketing reservation system to control the flow of guest entry. Please check directly with individual businesses for their most recent protocols and guidelines.

Additional Resources

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